Technical Manager, APAC Region

CarbonCure Technologies

Technical Manager responsible for leading technical operations in the APAC region for CarbonCure. Ensuring high-quality execution and customer success in concrete technology solutions.

Posted 5/14/2026full-timeRemote • 🇯🇵 JapanMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Lead and manage day-to-day activities of regional technical staff, consultants, and distributor field technicians across Singapore, Japan, South Korea, Malaysia, and emerging markets.
Provide hands-on leadership through coaching, site visits, and performance feedback to ensure consistent quality and adherence to CarbonCure standards.
Develop and maintain a comprehensive technical competency program, including onboarding and training for employees, distributors, and third-party partners.
Establish and reinforce best practices for safety, installation, troubleshooting, concrete testing, and customer communication.
Own and execute on the regional technical strategy in alignment with APAC roadmaps for Japan, Singapore, South Korea, and additional developing markets.
Manage relationships and workflows with third-party labs to support testing requirements for cement validation.
Oversee limited-resource service models in smaller markets such as Taiwan, Thailand, Vietnam, and Hong Kong, ensuring reliable customer support and escalation paths.
Identify and drive continuous improvement initiatives to elevate service levels, reduce downtime, and standardize processes across the region.
Establish and refine regional equipment assembly, refurbishment, and maintenance capabilities to reduce lead times and enhance reliability.
Collaborate with R&D and Engineering teams to provide field insights that influence product design, quality improvements, and operational improvements.
Lead APAC regulatory strategies, including obtaining and maintaining certifications such as JIS (Japan), KS (Korea), and other standards required for new and existing market entry.
Represent CarbonCure at technical symposiums, regulatory meetings, and partner discussions as a regional subject-matter expert.

Requirements

What you’ll need

Strong technical foundation in concrete mix design management.
Experience in hardware engineering, industrial equipment, software systems, and field service operations are additional assets.
Proven leadership experience managing distributed technical teams across multiple countries and cultures.
Prior experience in the concrete, construction, or industrial equipment sector.
Familiarity with construction-related regulatory approval processes; experience with JIS, KS, or similar standards is an asset.
Strategic mindset with the ability to execute operational tasks while contributing to long-term regional growth initiatives.
Exceptional communication skills and the ability to work effectively with sales, technical services, engineering & product development.
Bilingual capabilities, with strong preference for Japanese and English; additional APAC languages are an asset (e.g. Korean, Cantonese).

Benefits

Comp & perks

Work-life balance
Active involvement in local communities
Professional development opportunities
Travel opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

concrete mix design managementhardware engineeringindustrial equipmentsoftware systemsfield service operationssafety practicesinstallationtroubleshootingconcrete testingcontinuous improvement

Soft Skills

leadershipcoachingperformance feedbackcustomer communicationstrategic mindsetexceptional communicationcollaborationrelationship managementcultural awarenesstraining

Certifications

JISKS