Caradoc Townsend Mutual Insurance

Financial Planning and Analysis

• Managing the processes for financial reporting and generation of quarterly and annual financial statements under IFRS
• Researching technical accounting issues for compliance
• Guiding and/or reviewing all formal finance related procedures including monthly financial reporting working papers and journal entries, weekly payments, and biweekly payroll
• Overseeing the budgeting process and cash flow management
• Building strong relationships with senior management and internal/external stakeholders and communicating with them effectively in order to introduce process improvement and change projects in the organization
• Leading the external audit preparation process and maintaining collaborative relationships with the external auditors and actuary
• Directing, supervising and coaching of accounting staff within all finance operations including accounts receivable, accounts payable, and financial reporting
• Presenting monthly financial reporting and other financial information to the Board of Directors

Contract Finance Manager

• Managing the processes for financial reporting and generation of quarterly and annual financial statements under IFRS
• Researching technical accounting issues for compliance
• Guiding and/or reviewing all formal finance related procedures including monthly financial reporting working papers and journal entries, weekly payments, and biweekly payroll
• Overseeing the budgeting process and cash flow management
• Building strong relationships with senior management and internal/external stakeholders and communicating with them effectively
• Maintaining effective internal controls over financial transactions and initiating and integrating process improvement methodologies
• Leading the external audit preparation process and maintaining collaborative relationships with the external auditors and actuary
• Directing, supervising and coaching accounting staff within all finance operations including accounts receivable, accounts payable, and financial reporting
• Managing corporate compliance with financial legislative, regulatory, and contractual commitments including preparation of the quarterly PC1 report to regulators
• Presenting monthly financial reporting and other financial information to the Board of Directors
• Coordinating, preparing, and providing staff support for Audit Committee meetings and Investment Committee meetings
• Assisting with management of external services providers, investment portfolio, involvement in investment decisions, and monitoring of investment compliance/performance

Contract Finance Manager – 20-22 Month Contract

Customer Support

• Collaborate with assigned Agents to support a book of business
• Working in multiple lines of business including Personal Lines, Farm Insurance and Commercial Lines
• Review renewals and endorsements for accuracy
• Provide quality control when uploading new business applications
• Assist customers with changes to their policies
• Participate in webinars, seminars and courses that support career growth
• Work with the CTM Underwriting Team to deliver efficient and precise documents
• Provide administrative support to our Corporate Services Team when needed
• Participate in community initiatives supported by CTM
• Champion a culture of kindness, agility, integrity, respect, and relationships

Customer Service Representative

Communications

• Develop and distribute internal newsletters and updates to keep employees informed about company news, policies, and events
• Create and maintain an internal communication calendar to ensure timely and consistent messaging
• Facilitate communication between the executive team and staff by organizing town hall meetings, Q&A sessions, and other interactive forums
• Write and edit content for the company’s website, ensuring it is up-to-date and engaging
• Ensure all communication materials are consistent with CTM’s brand guidelines and messaging
• Develop high-quality content for various communication channels
• Work with subject matter experts to gather information and create content that is accurate, informative, and aligned with CTM’s objectives
• Monitor and analyze the effectiveness of communication initiatives using metrics and analytics tools
• Provide regular reports on communication activities and outcomes to the management team
• Support CTM online presence through consistent branding that engages our target audiences
• In accordance with our Social Media Strategy, create monthly content calendars of posts and stories
• Write captions and source/produce visuals
• Schedule posts across platforms/selected based on content fit per channel
• Monitor & report on social media growth and engagement (comments, messages, mentions)
• Track analytics (growth, reach, engagement rates)
• Make recommendations to Management based on platform performance
• Create and publish campaigns and community initiatives
• Accountable for sponsorship posts/community events
• Ensure social media, website, email and print messaging is all aligned and consistent with CTM brand guidelines
• Monitor online reputation

Contract Communications and Marketing Coordinator

• Develop and distribute internal newsletters and updates to keep employees informed about company news, policies, and events.
• Create and maintain an internal communication calendar to ensure timely and consistent messaging.
• Facilitate communication between the executive team and staff by organizing town hall meetings, Q&A sessions, and other interactive forums.
• Write and edit content for the company’s website, ensuring it is up-to-date and engaging.
• Ensure all communication materials are consistent with CTM’s brand guidelines and messaging.
• Develop high-quality content for various communication channels.
• Work with subject matter experts to gather information and create content that is accurate, informative, and aligned with CTM’s objectives.
• Monitor and analyze the effectiveness of communication initiatives using metrics and analytics tools.
• Provide regular reports on communication activities and outcomes to the management team.
• Support CTM online presence through consistent branding that engages our target audiences.
• In accordance with our Social Media Strategy, create monthly content calendars of posts and stories.
• Write captions and source/produce visuals.
• Schedule posts across platforms/selected based on content fit per channel.
• Monitor & report on social media growth and engagement (comments, messages, mentions).
• Track analytics (growth, reach, engagement rates).
• Make recommendations to Management based on platform performance.
• Create and publish campaigns and community initiatives.
• Accountable for sponsorship posts/community events.
• Ensure social media, website, email and print messaging is all aligned and consistent with CTM brand guidelines.
• Monitor online reputation.