CAQH

Systems Engineer

• Work with technical vendor teams to ensure cloud-based infrastructure and applications run securely and efficiently
• Creation and exposure of Development environment using Azure Virtual Desktops
• Ensuring cloud infrastructure is patched according to Microsoft and other industry best practices
• Assist with triage and remediation of production incidents, engaging with client technical staff as needed
• Coordinate with internal security and vendor teams to ensure the system meets or exceeds HITRUST, SOC 2, and other applicable security and audit requirements
• Oversee monitoring and management of infrastructure for both availability and performance
• Maintain documentation representing the current state of application and infrastructure components deployed in Azure
• Analyze the Azure cloud environment and make design recommendations to improve scalability, reliability, and cost efficiency
• Recommend new technologies, practices, and architectures to improve the system, as appropriate
• Participate in or lead infrastructure-related projects as needed
• Participate in the development of a 3–5 year infrastructure roadmap
• Provide technical guidance and assistance to internal and external engineers, product management, and operations personnel
• Ensure software licenses and versions are kept current
• Management of identities in Entra and ensuring users are in the appropriate RBAC groups for their role (ideally accomplished by scripting)
• Assist in managed identity/service principal creation along with other application and security tasks
• Identify areas for Cloud cost savings by decommissioning unused resources, changing resource tiers to be cost-effective without causing performance bottlenecks, and identifying resources that are good candidates for reserved instances
• Report on Azure resources, utilization, topology, and related topics as requested by management.

Senior Systems Engineer