Senior Liability Adjuster

Capstone ISG

Senior Liability Claims Adjuster for Capstone ISG handling complex liability claims in a remote role. Join a growing team with a focus on professionalism and innovation.

Posted 7/28/2026full-timeRemote • 🏈 Anywhere in North AmericaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex liability claims, including both litigated and non-litigated cases, with strong analytical and negotiation skills. Proficient in evaluating insurance policies and determining liability while maintaining effective communication with clients and legal counsel.

Highest-signal resume keywords

Complex Liability Claims ManagementLitigated Claims ExperienceInsurance Policy AnalysisNegotiation SkillsAdjuster License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationClaims EvaluationSettlement NegotiationLiability DeterminationFile DocumentationClaims Reserves ManagementContract ReviewMedical Record AnalysisRecorded StatementsCoverage Determination

Soft Skills

Analytical SkillsDecision-Making SkillsWritten CommunicationVerbal CommunicationTime Management

Certifications & Qualifications

Adjuster License

Industry Keywords

Personal InsuranceCommercial InsuranceConstruction Defect ClaimsLitigation ActivitiesMediationsSettlement Conferences

About the role

Key responsibilities & impact

Independently manage a caseload of complex liability claims from initial assignment through final resolution
Investigating, evaluating, negotiating, and resolving complex liability claims
Managing both litigated and non-litigated personal and commercial lines claims
Handling Construction Defect claims (preferred experience)
Analyzing insurance policies, endorsements, exclusions, and coverage issues
Determining liability and evaluating damages
Reviewing contracts, expert reports, repair estimates, medical records, and legal documentation
Conducting recorded statements and interviews with insureds, claimants, and witnesses
Establishing appropriate claim reserves
Working closely with defense counsel on litigated claims
Participating in mediations, settlement conferences, depositions, and other litigation activities as needed
Negotiating settlements within authority limits
Preparing Reservation of Rights letters, coverage determinations, denial letters, and settlement correspondence
Maintaining accurate file documentation and timely client communication
Recording billable time and expenses in accordance with client requirements
Maintaining required adjuster licenses and continuing education

Requirements

What you’ll need

Bachelor's degree from an accredited college or university, or equivalent combination of relevant education and professional claims experience
3-5+ years of experience handling complex liability insurance claims
Experience managing litigated liability claims
Strong knowledge of personal and commercial insurance coverage
Excellent analytical, investigation, negotiation, and decision-making skills
Outstanding written and verbal communication skills
Ability to manage multiple priorities in a fast-paced environment
Current adjuster license or ability to obtain required state licenses
Valid driver's license

Benefits

Comp & perks

Competitive salary with annual merit increases
Quarterly performance bonus opportunities
Medical, Dental, and Vision Insurance
401(k) with company participation
Company-paid Life Insurance
Short-Term and Long-Term Disability Insurance
Paid vacation, sick leave, and holidays
Fitness membership reimbursement
Company-paid training and continuing education
Remote work environment
Opportunities for professional growth and advancement