Capital Rx

Customer Success Analyst

Capital Rx

full-time

Posted on:

Location Type: Remote

Location: New YorkUnited States

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Salary

💰 $80,800 - $101,000 per year

About the role

  • Provide subject matter expertise support on Judi’s function and reporting capabilities related to prior authorization
  • Take accountability for accurate translation of reporting requirements for Capital Rx’s customers
  • Support analytics and reporting needs for the prior authorization team and related groups
  • Own swift resolution and clear communication of critical reporting issues
  • Present analysis results clearly
  • Assist in testing of new Judi functionality to ensure enhancements are functioning as expected and accurately processing claims transactions
  • Build key cross-functional relationships with other internal teams
  • Provide virtual and in-person product demonstrations
  • Note: Role may periodically require meeting participation, service support or other requirements outside of standard business hours

Requirements

  • Bachelor’s degree, with record of strong academic performance in Computer Science, Actuarial Science, Statistics, or Economics or equivalent work experience strongly preferred
  • 2+ years of proven experience in data analytics and reporting required
  • 2+ years of experience in Structured Query Language (SQL) required
  • 2+ years of experience with ETL or ELT preferred
  • 2+ years of PBM, pharmacy, health plan, or related experience preferred
  • 1+ years working with JSON or other data-exchange format tools preferred
  • 1+ year of Python, R, or similar programming experience preferred
  • Experience presenting analysis to clients and/or management preferred
  • Proficient in Microsoft Excel
  • Extremely organized, detail-oriented, and able to easily pivot priorities
  • Ability to work effectively with virtual teams
  • Ability to travel 5-10%
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analyticsreportingStructured Query Language (SQL)ETLELTJSONPythonRMicrosoft Excel
Soft Skills
communicationorganizationdetail-orientedability to pivot prioritiesability to work with virtual teams
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Actuarial ScienceBachelor’s degree in StatisticsBachelor’s degree in Economics