Capital One

Product Manager

• Collaborate with product managers and cross-functional teams
• Provide servicing associates the tools and resources they need to care for customers
• Drive innovative and sustainable customer experiences through technology
• Lead deep investments in AI tools that simplify associate experiences
• Focus on understanding customer needs and reimagining product solutions

Senior Product Manager – Small Business Bank Associate Servicing

Recruitment

• Partner directly with senior leadership to identify and cultivate executive talent
• Execute exhaustive, best-in-class talent mappings for niche, competitive executive roles
• Draft bespoke outreach strategies for passive executives
• Refine research toolkit integrating AI-driven sourcing tools and advanced techniques
• Provide data-driven insights for recruiting strategies
• Build comprehensive talent ecosystems

Manager, Executive Recruiting, Research & Talent Insights

• Lead the experience layer for Associate Assist
• Define complex orchestration logic for AI tools
• Create a unified front door to prevent silos
• Guide users from knowledge discovery to actionable workflow

Senior Manager, Product Management – AI Orchestration, Experiences

Director

• Develop business strategies that will drive growth, profitability, and competitive success
• Manage and develop multiple analysts
• Develop and implement new product and pricing strategies
• Lead direct-to-consumer marketing efforts
• Drive improvements in credit performance
• Manage and sequence delivery of business intent
• Work closely with colleagues across Capital One

Business Director, Global Payment Network

AI Engineer

• Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.
• Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.
• Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more.
• Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.
• Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.

Lead AI Engineer – Gen AI Platform Services

Product Operations

• Provide expert oversight for end-user inquiries and escalations
• Identify, document, and remediate product bugs by partnering across Product, Tech, and Risk teams
• Own recurring processes, audits, and control tests to ensure product stability and compliance
• Perform critical product data maintenance to ensure seamless usability and system health
• Convert thousands of monthly interactions into structured data
• Infuse end-user and product insights into the Talent Acquisition ecosystem
• Proactively identify and implement process enhancements
• Consult on and establish onboarding support models for new product launches and feature updates
• Create, maintain, and deliver high-impact training content and documentation
• Build and sustain strategic partnerships with internal stakeholders, cross-functional partners, and external vendors
• Partner with leadership to identify, design, and execute process optimizations
• Act as a subject matter expert, providing backup support and training to fellow Product Operations team members

Principal HR Coordinator – Product Operations Support

Full-stack Engineer

• Articulate and evangelize a bold technical vision for your domain
• Decompose complex problems into practical and operational solutions
• Ensure the quality of technical design and implementation
• Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability
• Continue learning and injecting advanced technical knowledge into our community
• Handle several projects simultaneously, balancing your time to maximize impact
• Be hands-on and at the forefront of high-order problems such as multi-tenancy, right-time insights, centralized anomaly detection and action, and agentic patterns for Finance business orchestration.
• Mentor and upskill the senior engineering talent within the organization, fostering a culture of technical excellence and innovation, and ensuring our innovation is not just fast, but scalable and resilient.

Distinguished Engineer – Software Engineering

Risk

• Lead our formal adherence monitoring program across all lines of businesses and Capital One risk categories
• Play a key role in contributing to the effective design, delivery, and sustainability of our risk management framework
• Collaborate with our stakeholder community to mature our risk management practices
• Leverage data and analytics to manage risk and proactively identify and report on risks and trends
• Actively support internal and external audits and exams
• Stay abreast of the changing regulatory environment and understand the applicability and impacts to Capital One
• Lead a team of professionals to advise and consult key partners to drive effective risk identification, assessment, and disposition
• Set direction, manage expectations and lead cross-functional teams
• Foster an environment of trust, collaboration & belonging while leading a team of risk managers

Director, Enterprise Risk Management – Adherence Monitoring

Designer

• Translate key business drivers into comprehensive research strategies
• Independently consult with Product leadership to create and maintain robust research agendas
• Lead the execution, analysis, and delivery of actionable recommendations
• Increase research impact across Capital One beyond a single product team
• Consult with non-researchers on method selection and research approach
• Translate business goals into clear, measurable objectives and guide teams to achieve impactful outcomes

Design Research Lead – Manager Level

Program Manager

• Leading programs that deliver on critical business goals and build large scale products & platforms
• Driving delivery of the programs that directly impact customers
• Collaborating across different functions, organizations, and reporting boundaries to execute programs

Senior Manager, Technical Program Management

Financial Planning and Analysis

• Provide financial leadership to client groups
• Manage the processes of the monthly forecasts and annual operating plan
• Develop methodologies and processes for transparency of costs
• Analyze current financial results and address evolving business issues
• Articulate outcomes of analysis and insights
• Partner with business leadership to assess financial implications
• Develop presentations for senior leadership audiences
• Manage and develop associates

Senior Manager, Financial Planning & Analysis

• Proactively identify and mitigate technical risks throughout delivery life-cycle
• Excellent problem solving and influencing skills
• Simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
• Deep focus on execution, follow-through, accountability, and results
• Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done
• Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners

• Direct the end-to-end execution of Freddie Mac loan transfers.
• Maintain cross-functional proficiency in Fannie Mae transfer protocols.
• Manage a targeted portfolio of agency loans.
• Process complex lender consent requests.
• Conduct property inspections.
• Perform ongoing risk analysis.
• Manage client relationships.
• Identify CREFC watchlist triggers.

Asset Manager – Agency Finance

Engineer

• Articulate and evangelize a bold technical vision for your domain
• Decompose complex problems into practical and operational solutions
• Ensure the quality of technical design and implementation
• Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability
• Continue learning and injecting advanced technical knowledge into our community
• Handle several projects simultaneously, balancing your time to maximize impact
• Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community
• Ensure Code is of the highest quality & standard while being an active reviewer on critical repos of the application

Distinguished Engineer, Card Tech

Backend Engineer

• Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company
• Building applications in Golang and Kubernetes and Foundation Model gateways for all of C1’s LLMs inference calls
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community
• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
• Utilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services

Senior Product Manager – Small Business Bank Associate Servicing

Manager, Executive Recruiting, Research & Talent Insights

Senior Manager, Product Management – AI Orchestration, Experiences

Business Director, Global Payment Network

Lead AI Engineer – Gen AI Platform Services

Principal HR Coordinator – Product Operations Support

Distinguished Engineer – Software Engineering

Director, Enterprise Risk Management – Adherence Monitoring

Design Research Lead – Manager Level

Senior Manager, Technical Program Management

Senior Manager, Financial Planning & Analysis

Senior Manager, Technical Program Management

Asset Manager – Agency Finance

Distinguished Engineer, Card Tech

Lead Software Engineer, Back End – Kubernetes, Golang, Foundation Model Gateways