Principal Associate, Learning Experience Designer

Capital One

Principal Associate designing data-driven enterprise learning experiences at Capital One, a financial services company. Shaping curricula, multimedia learning products, and scalable L&D practices.

Posted 8/31/2026full-timeMcLean • Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $98,900 - $124,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and delivering complex enterprise learning solutions, utilizing adult learning theory, multimedia authoring tools, and UX/UI principles to create impactful learning experiences. Proven ability to manage high-complexity portfolios and mentor team members while applying data-driven strategies for continuous improvement.

Highest-signal resume keywords

Learning Strategy DevelopmentAdult Learning Theory ExpertiseMultimedia Authoring Tools ProficiencyUX/UI Principles ApplicationExceptional Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Instructional DesignLearning Experience DesignData-Driven IterationCurriculum CreationAccessible Learning DesignMVP-First PrototypingPerformance MeasurementStorytelling in LearningDesigning Learning ObjectivesEmerging Technologies Integration

Soft Skills

Strategic InfluenceMentoringCollaborationCommunication

Tools & Technologies

Articulate 360E-Learning CoursewareDigital Job AidsVirtual Learning Platforms

Industry Keywords

Learning SolutionsLearning and DevelopmentBusiness ImpactLearning SciencesInstructional Strategies

About the role

Key responsibilities & impact

Serve as a visionary architect for complex enterprise learning solutions
Influence business intent and make strategic design recommendations for audiences at all levels
Design holistic learning experiences using instructional design, learning experience design, storytelling, and data-driven iteration
Translate business problem statements and measurement strategies into learning solutions
Manage high-complexity portfolios containing multiple learning solutions
Select appropriate modalities, including immersive e-Learning, executive workshops, digital job aids, self-paced, instructor-led, and virtual learning
Apply UX/UI principles and storytelling to design learner journeys and engaging experiences
Craft learning objectives and design experiences that create positive business impact
Identify efficiencies and introduce emerging technologies to improve team output
Design tailored, high-credibility experiences for associates, leadership, executives, and technical or creative audiences
Use MVP-first rapid prototyping and feedback loops to evolve solutions
Define metrics and measure real-world performance impact
Partner with project leads, peer designers, consultants, SMEs, and multimedia teams
Independently own and manage learning solution design, development, and delivery
Define best practices and improve L&D processes
Mentor team members and share design excellence practices

Requirements

What you’ll need

Bachelor’s degree or military experience
At least 3 years of experience creating a learning strategy and curriculum based on learner needs, business needs, and modern learning theories and models
At least 2 years of experience with multimedia authoring tools like Articulate 360 or other online interactive e-Learning courseware
Expert-level knowledge of adult learning theory and other learning sciences
Skills designing accessible self-paced and virtual learning
Ability to apply style and branding guidelines to learning products
Ability to independently own and manage the design, development, and delivery of learning solutions
Exceptional written and verbal communication skills
Experience partnering with project leads, peer designers, consultants, SMEs, and multimedia teams
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Benefits

Comp & perks

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial and other benefits supporting total well-being
Reasonable accommodations for applicants who require them