Director, AI Learning Enablement

Capital One

AI learning director shaping Capital One’s enterprise AI transformation roadmap. Driving workforce readiness, generative AI adoption, and scalable technology enablement.

Posted 8/25/2026full-timeMcLean • Virginia • 🇺🇸 United StatesLead💰 $187,300 - $235,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and executing enterprise-wide learning strategies for AI transformation, with a strong focus on technology enablement, change management, and cross-functional project leadership. Proficient in leveraging generative AI platforms and prompt engineering techniques to enhance organizational capabilities and drive measurable outcomes.

Highest-signal resume keywords

Enterprise Learning StrategyTechnology EnablementCross-Functional Project ManagementGenerative AI PlatformsChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Learning Roadmap CreationPrompt EngineeringData Privacy PrinciplesStructured Problem SolvingProcess ImprovementTechnology AdoptionAI Fluency InitiativesOperational Tool AdoptionMVP ApproachesAutomation of Workflows

Soft Skills

Exceptional Communication SkillsStakeholder InfluenceResource AllocationProject Risk ManagementCompeting Priorities Management

Tools & Technologies

ClaudeGeminiSaaS IntegrationInternal Documentation SystemsCustom GPT/Gem Platforms

Certifications & Qualifications

Agile Frameworks CertificationInstructional Design CertificationEnterprise Technology Transformation Management Certification

Industry Keywords

AI TransformationLearning and DevelopmentChange ManagementCorporate UpskillingMatrixed Enterprise Environment

About the role

Key responsibilities & impact

Shape and deliver Capital One's enterprise-wide learning and development strategy for AI transformation
Create and deliver the enterprise learning roadmap for AI
Support internal and external AI toolkits
Drive associate readiness and enablement across the enterprise
Design and implement learning initiatives that accelerate AI fluency and operational tool adoption
Anticipate future workforce capabilities by monitoring emerging AI capabilities and trends
Apply iteration, experimentation, and MVP approaches to learning
Orchestrate complex, cross-functional initiatives and manage competing priorities
Navigate matrixed dependencies and proactively mitigate project risks
Influence senior stakeholders and align teams around modern operating rhythms
Translate technical concepts such as LLM workflows, prompt engineering, and agentification into enablement tools
Use adoption metrics, platform usage trends, and business data to measure ROI and prioritize the learning backlog
Simplify solutions, eliminate arbitrary uniqueness, and promote scalable best practices
Automate or dismantle outdated operational workflows

Requirements

What you’ll need

Bachelor's Degree or military experience
At least 5 years of experience in client-facing consulting, enterprise change management, or product management
At least 3 years of experience creating and executing technology enablement or learning strategies
At least 3 years of experience leading complex, cross-functional project management initiatives
Extensive experience designing and executing large-scale technology adoption, change management, or corporate upskilling programs in a matrixed enterprise environment
Deep, hands-on technical literacy and power-user familiarity with enterprise generative AI platforms such as Claude and Gemini
Experience with prompt engineering techniques and data privacy principles
Mastery of structured problem solving and process improvement
Exceptional written and verbal communication skills
Strong program management discipline, including managing competing timelines, resource allocation, and project risks autonomously
6+ years of experience advising, influencing, and partnering with senior executives preferred
4+ years of experience managing external technology vendors, SaaS integration training partners, or third-party content creation cycles preferred
Experience building AI-assisted automated workflows, internal documentation systems, or custom internal GPT/Gem platforms preferred
Advanced certifications in agile frameworks, instructional design, or enterprise technology transformation management preferred
Capital One will not sponsor a new applicant for employment authorization for this position

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
Reasonable accommodations for applicants with disabilities