Lead Relationship Manager – Payments Acceptance

Capital One

Capital One payments relationship leader managing national merchant accounts across hospitality and entertainment. Driving revenue, market share, product adoption, and client growth.

Posted 8/20/2026full-timeRemote • Illinois • 🇺🇸 United StatesSenior💰 $109,900 - $125,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in sales, business development, and project management within the financial services sector, with a strong focus on managing national enterprise accounts and utilizing data analysis for strategic decision-making.

Highest-signal resume keywords

Sales ManagementBusiness DevelopmentProject ManagementData AnalysisClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisClient-Facing PresentationsStrategic RecommendationsOperational InitiativesMarket Research

Soft Skills

Relationship BuildingCommunicationProblem Solving

Certifications & Qualifications

High School DiplomaGEDBachelor's DegreeMaster’s Degree

Industry Keywords

Financial ServicesPayments IndustryNational AccountsFranchise ModelsCustomer Experience

About the role

Key responsibilities & impact

Manage sales, business development, project management, and client management for merchants in Hotel, Car Rental, Lodging, and Entertainment verticals
Support large national accounts operating in franchise models
Drive and protect incremental revenue, improve market share, enhance customer experience, and maximize profitability
Establish relationships with enablement partners and manage large national franchise accounts
Identify internal and external business opportunities
Use data analysis and market research to create data-driven presentations and strategic recommendations for enterprise clients
Implement value-added products and broaden the acceptance footprint
Execute marketing initiatives to improve merchant awareness and increase transactions
Implement operational initiatives and ensure compliance with network change release processes and business practices
Verify partners include appropriate company products in their offerings
Travel domestically up to 15% for client meetings, approximately 4–5 trips per year

Requirements

What you’ll need

High School Diploma, GED, or equivalent certification
At least 4 years of experience in sales, relationship management, business development, strategy, operations, or project management within financial services
Bachelor's or Master’s Degree (preferred)
5+ years of experience in sales, relationship management, business development, strategy, operations, or project management within financial services (preferred)
Experience managing national enterprise accounts (preferred)
2+ years of data analysis experience and experience creating client-facing presentations (preferred)
Payments industry experience (preferred)
Capital One will not sponsor a new applicant for employment authorization for this position

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
Comprehensive, competitive health, financial, and other benefits supporting total well-being
Reasonable accommodation support for applicants