Director – Chief of Staff

Capital One

Chief of Staff driving strategy and operations for Capital One’s AI Foundations team. Enabling AI research, organizational growth, financial efficiency, and cross-functional delivery.

Posted 8/10/2026full-timeMcLean • California, Virginia • 🇺🇸 United StatesLead💰 $209,500 - $286,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management, strategy development, and organizational change, with a strong focus on aligning labor strategies with business goals. Proven ability to influence stakeholders, drive operational improvements, and enhance associate experience through effective communication and collaboration.

Highest-signal resume keywords

Project ManagementStrategy DevelopmentOrganizational ChangeBudgetingCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process ManagementResource AllocationFinancial EfficiencyComplex AnalysisExecutive-Ready Presentations

Soft Skills

LeadershipCritical ThinkingProblem-SolvingNegotiationFacilitation

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Stakeholder EngagementOperational ExcellenceCultural AdvocacyLabor StrategyOrganizational Processes

About the role

Key responsibilities & impact

Serve as a trusted advisor to stakeholders and leaders across the enterprise
Identify cross-tower dependencies, resolve impediments, and keep teams moving forward
Influence matrixed stakeholder teams through facilitation, negotiation, and mediation
Navigate complex and sensitive assignments with little direction
Lead short- and long-term strategic programs and planning
Align labor strategies with organizational goals
Drive scalable organizational processes, resource allocation, and financial efficiency
Evaluate project feasibility, resource implications, and implementation plans
Execute complex, cross-functional organizational initiatives
Champion culture, open exchange, continuous engagement, and collaboration
Partner with communications resources to enhance the team or line-of-business brand
Advocate for associate-centric ideas and prioritize associate experience
Drive organizational change and operational improvements focused on morale, engagement, and working conditions

Requirements

What you’ll need

Bachelor’s degree
At least 7 years of experience in project management, process management, or program management
5+ years of experience in strategy development (preferred qualification)
5+ years of experience in budgeting and labor strategy (preferred qualification)
6+ years of experience driving organizational change and operational excellence (preferred qualification)
3+ years of experience partnering with engineering and product teams (preferred qualification)
Strong business judgment, leadership, and integrity
Strong critical thinking and problem-solving skills
Experience with complex analysis
Ability to balance critical priorities across a wide range of responsibilities
Experience developing executive-ready presentations and telling compelling stories through data
No new employment authorization sponsorship or immigration-related support is provided

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
Reasonable accommodations for applicants who require them