Senior Associate, Multilingual Process Management

Capital One

Process Manager for multilingual needs across Capital One’s diversified lines of business. Ensuring high-quality translation content delivery and optimizing processes.

Posted 7/21/2026full-timeMcLean • Illinois, New York, Virginia • 🇺🇸 United StatesSenior💰 $80,800 - $110,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in translation project management, utilizing Computer-Assisted Translation (CAT) tools and emerging technologies to enhance service delivery. Maintains effective communication and stakeholder alignment while driving process improvements for team efficiency.

Highest-signal resume keywords

Translation Project ManagementComputer-Assisted Translation (CAT) ToolsProcess ImprovementProfessional Proficiency in Foreign LanguagesStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Translation Project ManagementBusiness Process ManagementRisk ManagementEmerging Translation TechnologiesComputer-Assisted Translation (CAT) Tools

Soft Skills

Effective CommunicationMeeting FacilitationTeam Collaboration

Certifications & Qualifications

High School DiplomaGED

About the role

Key responsibilities & impact

Oversee and ensure the consistent delivery of high-quality translation services across the organization.
Apply and enforce standardized processes and tools to maintain excellence in all translation projects.
Identify opportunities for and drive continuous process improvements to enhance team efficiency and output.
Maintain clear, timely, and proactive communication with cross-functional stakeholders regarding project status, best practices, and system updates.
Facilitate and manage meetings effectively to ensure stakeholder alignment and seamless project execution.

Requirements

What you’ll need

High School Diploma, GED, or equivalent certification
At least 2 years of experience in translation project management
At least 2 years of experience in business process, project, relationship, or risk management
At least 2 years of experience using Computer-Assisted Translation (CAT) tools
At least 2 years of experience with emerging translation and interpretation technologies
Professional proficiency in one or more foreign languages (Spanish, French, Chinese, Japanese, etc.)

Benefits

Comp & perks

performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being