Capital One

Product Design Director, Concierge Products

Capital One

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York, Virginia • 🇺🇸 United States

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Salary

💰 $205,400 - $281,300 per year

Job Level

Lead

About the role

  • Lead a talented, cross-disciplinary team of designers
  • Collaborate deeply with research teams and Product and Tech leadership
  • Responsible for leading high-impact, highly complex projects
  • Define and drive design strategy that informs the higher-level vision of the organization and aligns to business objectives
  • Create conditions for a positive and inclusive team environment
  • Champion voices of both customers and partners
  • Demonstrate expert knowledge of products, processes, our customers, competitors and industry market trends
  • Share insights around technical advances and data capabilities that could influence outcomes
  • Connect the dots across teams, portfolios, platforms and LOBs

Requirements

  • At least 8 years of experience in a product design role
  • At least 3 years of experience leading design teams
  • Experience in a design toolkit that spans product design, service design, design strategy and content design
  • Experience leading product design teams operating across UX and UI, strategy, content and research from strategy through delivery to market
  • Experience partnering with product managers, engineers, marketing and analytics leaders across multiple business lines to shape strategy, OKRs, roadmaps and operating models
  • Experience working within a design system
  • Proficiency with web and mobile technologies and platforms, navigating technology considerations and constraints to drive sound product and experience decisions
  • Expertise with design and prototyping tools such as Figma
  • Proficiency in business case development, grounding product and user experience decisions to business value
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities
  • Performance-based incentive compensation

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product designservice designdesign strategycontent designUXUIdesign systembusiness case developmentprototyping
Soft skills
leadershipcollaborationteam environment creationcustomer advocacyinsight sharingcross-disciplinary teamwork
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