Manager, Process Manager – Global Payment Network

Capital One

Manager of Process Management responsible for bridging Product strategic visions and operational execution. Collaborating across teams to ensure alignment and deliver organizational value.

Posted 7/3/2026full-timeMcLean • Illinois, Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $122,100 - $153,300 per yearWebsite

About the role

Key responsibilities & impact

Collaborate with the business owner to build roadmaps through forecasting grounded in capacity planning, high-level estimates of work and target dates
Harmonize competing priorities into a single, unified and actionable path forward by working with multiple stakeholders.
Facilitate the intake process for new work entering the portfolio, ensuring the work is aligned to goals and has clearly defined scope and value.
Adhere to Enterprise & GPN governance during intake, ensuring strong risk management, operational excellence, and transparent decision-making
Provide portfolio metrics, providing actionable insights to drive strategic decision making.
Facilitate the prioritization of the Product Area / Family backlog in adherence to the GPN Portfolio Management standards.

Requirements

What you’ll need

Bachelor’s Degree or Military experience
At least 2 years of experience in Process management
At least 2 years of Jira experience
4+ years of Product, Business or Technical experience (preferred)
2+ years of experience in Process management (preferred)

Benefits

Comp & perks

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support total well-being.
Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Process ManagementPortfolio MetricsCapacity PlanningHigh-Level EstimationBacklog Prioritization

Soft Skills

CollaborationDecision-MakingFacilitationCommunication