Branch Ambassador

Capital One

Branch Ambassador providing exceptional customer service and guidance at Capital One branches in Northern Virginia. Handling transactions and educating clients on digital tools.

Posted 6/30/2026full-timeAlexandria • Virginia • 🇺🇸 United StatesJunior💰 $48,048 per yearWebsite

About the role

Key responsibilities & impact

Execute high-volume cash transactions with 100% accuracy
Educate clients on how to leverage mobile banking and digital tools
Identify needs by actively listening and uncover personal or business goals
Greet customers and ensure a welcoming environment

Requirements

What you’ll need

High School Diploma, GED, or Equivalent Certification
At least 1 year of Retail, Sales, or Customer Service experience
At least 6 months of cash handling experience
Associate’s degree preferred
2+ years of Retail or Customer-facing experience preferred
Proficient in G-Suite
Strong written and oral communication skills.

Benefits

Comp & perks

Day 1 coverage for Medical, Dental, Vision and Prescriptions
Flexible Spending Accounts
Life and Disability Insurance
Paid Time Off
Education Assistance
Matching 401(k) contribution up to 7.5%
Paid Parental Leave
Mental Health support
Back-up Child or Elder Care
And much more!

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Cash TransactionsRetail ExperienceSales ExperienceCustomer Service Skills

Soft Skills

Active ListeningClient EducationWelcoming Environment

Certifications

High School DiplomaGEDEquivalent CertificationAssociate’s Degree (Preferred)