Branch Ambassador

Capital One

Branch Ambassador engaging with customers and providing exceptional service at Capital One. Facilitating high-volume cash transactions and educating clients on digital banking solutions.

Posted 6/25/2026full-timeNewark • New Jersey • 🇺🇸 United StatesJunior💰 $51,542 - $54,600 per yearWebsite

About the role

Key responsibilities & impact

Execute high-volume cash transactions with 100% accuracy
Educate clients on digital tools and banking solutions
Identify customer needs through active listening and provide appropriate tools
Greet customers and ensure a welcoming atmosphere
Adapt to various tasks in a fast-moving environment

Requirements

What you’ll need

High School Diploma, GED, or Equivalent Certification
At least 1 year of Retail, Sales, or Customer Service experience
At least 6 months of cash handling experience
Associate’s degree (preferred)
2+ years of Retail or Customer-facing experience (preferred)
Proficient in G-Suite (preferred)
Strong written and oral communication skills (preferred)

Benefits

Comp & perks

Day 1 coverage for Medical, Dental, Vision and Prescriptions
Flexible Spending Accounts
Life and Disability Insurance
Paid Time Off
Education Assistance
Matching 401(k) contribution up to 7.5%
Paid Parental Leave
Mental Health support
Back-up Child or Elder Care
And much more!

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

cash handlingdigital toolsbanking solutions

Soft Skills

active listeningcustomer servicecommunicationadaptabilityinterpersonal skills

Certifications

High School DiplomaGEDEquivalent CertificationAssociate’s degree