Director of Software Support Engineering

Capital One

Director of Software Support Engineering overseeing critical platforms and leading teams in software engineering. Focused on operational health and system optimization across multiple technologies.

Posted 6/23/2026full-timeChicago • Illinois, Texas, Virginia • 🇺🇸 United StatesLead💰 $244,700 - $307,200 per yearWebsite

Tech Stack

Tools & technologies

AWSMicroservices

About the role

Key responsibilities & impact

Lead, manage and grow multiple teams of product focused software engineers
Mentor and guide the professional and technical development of engineers on your team
Work with product managers to understand desired application capabilities and testing scenarios
Continuously improve software engineering practices
Work within and across Agile teams to design, develop, test, implement, and support technical solutions across a full-stack development tools and technologies
Lead the craftsmanship, availability, resilience, and scalability of your solutions
Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community
Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity
Work across to improve the velocity of your and other teams
Lead efforts to deploy new and existing applications into AWS environments
Break existing monolithic applications into micro service architectures and build new microservices

Requirements

What you’ll need

Bachelor’s Degree
At least 7 years’ experience in software development
At least 5 years’ experience in people management
Master’s Degree in Computer Science or a Master’s Degree in Software Engineering (preferred)
10+ years’ of experience in software development (preferred)
5+ years’ of experience in Agile practices (preferred)
Experience leveraging interactive AI tooling to accelerate productivity, utilizing capabilities beyond basic code completion (preferred)

Benefits

Comp & perks

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

software developmentAgile practicesmicroservicesfull-stack developmentAWSinteractive AI toolingapplication testingtechnical solutionssoftware engineering practicesteam management

Soft Skills

mentoringleadershipinnovationteamworkself-organizationcommunicationinclusionproblem-solvingcollaborationadaptability

Certifications

Bachelor’s DegreeMaster’s Degree in Computer ScienceMaster’s Degree in Software Engineering