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Capital One

Principal Analyst, Payment Operations

Capital One

Principal Analyst managing payment processes and operational risks for Capital One Travel. Collaborating across teams to streamline payment workflows while maintaining invoice accuracy and supplier relations.

Posted 6/23/2026full-timeMcLean • New York, Virginia • 🇺🇸 United StatesLead💰 $120,800 - $150,500 per yearWebsite

Tech Stack

Tools & technologies
ERPSQL

About the role

Key responsibilities & impact
  • Validate inventory supplier invoice accuracy using the VIP invoice validation tool.
  • Troubleshoot any discrepancies discovered during invoice validation and connect with the proper teams to resolve issues.
  • Work with leadership to create and maintain a dispute process for inventory supplier invoices.
  • Understand contractual terms of suppliers and the dispute processes outlined in supplier contracts.
  • Create detailed invoice dispute packages and communicate with suppliers to quickly resolve disputes.
  • Serve as a payment processing backup to the Senior Associate.
  • Understand and review our financial reconciliation data and reporting processes.
  • Support risk management activities over enhanced control environment, including procedures maintenance, control testing, and process-level assessments.
  • Coordinate with Capital One Travel Risk Management, Finance Risk Management and other risk offices on best revenue practices across Enterprise.
  • Partner with Finance, Operations, Product, and Business teams to streamline processes and resolve issues impacting supplier payments.
  • Reduce operational exceptions and drive efficiencies via automation, elimination, and transfer of processes away from manual touchpoints.
  • Lead ad-hoc projects as necessary, such as developing and leading new Finance-managed services or other initiatives.
  • Proactively and independently identify, investigate, and drive solutions for process, data quality inefficiencies and control enhancements.

Requirements

What you’ll need
  • Bachelor's Degree or military experience
  • At least 3 years of experience in Accounting, Audit, Risk Management or Finance or a combination
  • At least 1 year of experience utilizing SQL
  • Bachelor’s Degree in Accounting, Business, Finance, Economics, Statistics, or a quantitative field (preferred)
  • 2+ years of experience in an analytical position investigating complex data issues and building scalable solutions.
  • Prior experience working in Accounts Payable
  • Strong written and communication skills
  • Experience with an Enterprise Resource Planning (ERP) based accounting system
  • Strong understanding of accounting principles and experience with multinational entities, multi-currency transactions, and intercompany flows.
  • Experience with Coupa, Coupa Pay, or similar procurement system
  • Previous experience working within the travel or technology industries.

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Performance based incentive compensation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
SQLAccountingAuditRisk ManagementFinanceData analysisFinancial reconciliationInvoice validationProcess automationControl testing
Soft Skills
CommunicationProblem-solvingLeadershipAnalytical thinkingCollaborationAttention to detailIndependenceProactivityOrganizational skillsConflict resolution
Certifications
Bachelor's DegreeMilitary experience