Principal Technical Consultant

Capital One

Lead Technical Consultant enhancing fraud mitigation and payment authentication features for Capital One. Collaborate across teams to drive improvements and resolve critical roadblocks.

Posted 6/19/2026full-timeRiverwoods • Illinois • 🇺🇸 United StatesLead💰 $138,100 - $157,700 per yearWebsite

About the role

Key responsibilities & impact

Lead and mentor certification and support staff
Develop, maintain, and track comprehensive project plans
Make critical determinations regarding functionality, certification and support requirements
Provide deep product and technical consultation to working teams
Review and formally sign off on completed certification projects
Proactively identify, troubleshoot, and resolve critical bottlenecks and issues.

Requirements

What you’ll need

High school diploma, GED or equivalent certification
At least 5 years of experience in product management, business analysis, relationship management or IT
Associate’s or Bachelor’s Degree in Computer Science, Business or Technology
Direct hands-on experience or technical familiarity with payment authentication protocols, specifically 3D Secure (3DS) and EMV standards
Experience in a client-facing or client-impacting technical consulting role, managing external stakeholders and solving client processing issues.

Benefits

Comp & perks

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support total well-being.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementbusiness analysistechnical consultationpayment authentication protocols3D SecureEMV standards

Soft Skills

leadershipmentoringtroubleshootingproblem-solvingrelationship management

Certifications

high school diplomaGEDAssociate’s DegreeBachelor’s Degree