Dealer Success Manager

Capital One

Dealer Success Manager providing strategic consulting to Capital One's auto dealer partners. Driving adoption of Navigator Platform and ensuring successful customer engagement and satisfaction.

Posted 6/17/2026full-timeRemote • Texas • 🇺🇸 United StatesJunior💰 $109,900 - $125,400 per yearWebsite

About the role

Key responsibilities & impact

Operate as a Strategic Consultant and Customer-Centric Partner to auto dealers
Strategize with POD counterparts for superior success
Educate dealers and ensure they maximize technology value
Drive adoption and retention lifecycle for Navigator Platform
Troubleshoot product and process issues
Execute customer enablement cycle through market visits
Collaborate with Area Sales Manager and POD team

Requirements

What you’ll need

High School diploma, GED or equivalent certification
At least 1 year of experience in Process Management
At least 1 year of experience in Relationship management
Bachelor's Degree (Preferred)
2+ years of experience in Process Management (Preferred)
2+ years of experience in Relationship management (Preferred)

Benefits

Comp & perks

Health insurance
401(k) matching
Comprehensive, competitive, and inclusive set of health, financial and other benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Process ManagementRelationship Management

Soft Skills

Strategic ConsultingCustomer-Centric ApproachCollaborationTroubleshootingEducation

Certifications

High School diplomaGEDBachelor's Degree