Lead Account Executive – Client Services

Capital One

Lead Account Executive providing essential operations support for direct connect processors into the network. Manages complex partner relationships while resolving customer issues with approximately 10% travel.

Posted 6/17/2026full-timeRemote • Texas • 🇺🇸 United StatesSenior💰 $109,900 - $125,400 per yearWebsite

About the role

Key responsibilities & impact

Provides essential operations support for direct connect processors into the network
Manages the relationship of assigned clients
Supports lead operational projects focused on implementing new products, releases, and solutions
Resolves escalated customer issues
Manages operational relationships with complex and large partners
Actively manages risk
Escalates customer-impacting issues to management within day-to-day responsibilities

Requirements

What you’ll need

High School Diploma, GED or equivalent certification
At least 6 years of payments industry experience within financial services
Bachelor’s Degree in Business, Finance, Information Technology, Engineering (preferred)
8+ years of payments industry experience within financial services (preferred)
Experience influencing key stakeholders, executive level clients or internal business partners (preferred)

Benefits

Comp & perks

comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

relationship managementcustomer issue resolutionrisk managementstakeholder influence

Certifications

High School DiplomaGEDBachelor’s Degree