Principal Process Manager – SDLC, Enterprise Platforms Technology

Capital One

Principal Process Manager overseeing process management and risk mitigation. Engaging stakeholders and improving processes for Capital One's SDLC governance and oversight team.

Posted 6/12/2026full-timeMcLean • Illinois, New York, Texas, Virginia • 🇺🇸 United StatesLead💰 $98,900 - $135,600 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Documenting, monitoring and controlling critical process points as defined by business policies and standards
Educate and gain buy-in from key stakeholders concerning the utilization of process
Lead or engage in critical departmental or cross-functional organizational initiatives and projects
Communicate and influence partners across multiple functional areas
Analyze data and influence others to proactively identify data risks and trends
Consultation and representation of well managed processes, customer experience, and risk management for new intent
Collect data and information to provide transparency to senior leadership on the health of the process
Identify and implement process improvements
Track and resolve process breakdowns, issues and risk events

Requirements

What you’ll need

High School Diploma, GED, or equivalent certification
At least 3 years of Process Management or Risk Management experience
At least 1 year of experience in Continuous Improvement methodologies
Bachelor’s Degree (Preferred)
4+ years of Process Management experience (Preferred)
2+ years of Project Management experience (Preferred)
1+ years experience with the regulatory framework governing the financial services industry (Preferred)
1+ years experience with Jira (Preferred)
1+ years of experience working with Product and Technology teams (Preferred)
Business Process Management, PMP, Lean, Agile or Six Sigma certification (Preferred)

Benefits

Comp & perks

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Process ManagementRisk ManagementContinuous ImprovementProject ManagementBusiness Process ManagementLeanAgileSix Sigma

Soft Skills

CommunicationInfluencingStakeholder EngagementData AnalysisProblem Solving

Certifications

PMPLean CertificationAgile CertificationSix Sigma Certification