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Capital One

Director, Compliance Advisor

Capital One

Director of Compliance Advisor overseeing compliance functions within Capital One's Shopping division. Advising senior leaders, managing risks, and ensuring legal and regulatory compliance.

Posted 6/10/2026full-timeMcLean • New York, Virginia • 🇺🇸 United StatesLead💰 $206,000 - $235,100 per yearWebsite

About the role

Key responsibilities & impact
  • Serve as a credible authority and partner to senior business leadership, providing expert advice on business strategy, including the transformation of core operating systems.
  • Oversee the development and execution of the CMP, ensuring all components are operating effectively to identify and mitigate risks.
  • Manage the evolution of the compliance risk management function by challenging the adequacy of controls and facilitating comprehensive corrective actions for process breakdowns.
  • Actively promote a culture of compliance risk management and balanced risk taking, while ensuring appropriate monitoring is in place to identify process breakdowns and facilitating comprehensive corrective action.
  • Maintain deep subject matter expertise in relevant laws and regulations and monitor emerging consumer protection trends and regulatory changes, domestically and internationally.
  • Build strong partnerships with Shopping leadership teams and with internal risk advisors (Legal, Privacy, Risk Management and others) to facilitate well-managed growth of Shopping domestically and internationally.
  • As necessary, represent the organization in engagements with external regulators such as the CFPB, OCC, and FRB.
  • Report compliance results and the state of the risk agenda to senior management and the Board of Directors as appropriate.
  • Display a high degree of emotional intelligence, foster good team dynamics, respond effectively to address employee concerns, and maximize the potential of team members.

Requirements

What you’ll need
  • Bachelor’s degree or military experience.
  • At least 8 years of experience in compliance, legal, risk management, or regulatory roles within affiliated marketing, on-line retail or financial services.
  • At least 5 years of experience supporting, partnering, and interacting with business clients.
  • Advanced degree (JD, MBA, or MA) or Certified Regulatory Compliance Manager (CRCM) certification (preferred).
  • 12+ years of experience in legal, compliance, risk management, or regulatory roles (preferred).
  • 5+ years of people management experience (preferred).
  • 2+ years with a domestic or international consumer protection regulator (e.g. state AGs, FTC or international equivalents) (preferred).

Benefits

Comp & perks
  • Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

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Hard Skills & Tools
compliance risk managementrisk assessmentregulatory complianceprocess improvementrisk mitigationconsumer protectionlegal analysiscontrols evaluationcorrective action planningbusiness strategy development
Soft Skills
emotional intelligenceteam dynamicscommunicationpartnership buildingleadershipproblem-solvingconflict resolutionadaptabilitycollaborationstrategic thinking
Certifications
Certified Regulatory Compliance Manager (CRCM)JDMBAMA