Senior Associate, Product Manager – Global Payment Network Disputes Platform

Capital One

Senior Associate, Product Manager responsible for enhancing disputes processes and user experiences at Capital One. Collaborating across teams and leveraging data to implement technological solutions.

Posted 6/4/2026full-timeRiverwoods • Illinois, Virginia • 🇺🇸 United StatesSenior💰 $111,200 - $126,900 per yearWebsite

About the role

Key responsibilities & impact

Responsible for improving the consistency, scalability, and adoption of disputes processes across platforms
Work with teams to evaluate current processes and identify areas for improvement
Implement solutions that support business goals and meet customer needs
Use data, technology, and collaboration to deliver reliable and user-friendly Disputes capabilities

Requirements

What you’ll need

Bachelor’s degree or military experience
At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering
Bachelor’s degree in computer science or engineering (preferred)
1+ years translating business strategy or analysis into consumer facing digital products (preferred)
1+ years of experience working on core product platforms powering digital experiences (preferred)
1+ years working with cross functional teams as a product owner in an agile development process (preferred)

Benefits

Comp & perks

Performance based incentive compensation
Cash bonuses
Long term incentives (LTI)
Comprehensive health benefits
Competitive financial benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementproduct designagile deliverybusiness analysisdata sciencesoftware engineeringdigital productscore product platformscross functional teamsagile development

Soft Skills

collaborationcommunicationproblem solvingadaptabilitycustomer focus

Certifications

Bachelor’s degreemilitary experience