Interview Operations Lead – Associate

Capital One

Lead recruiting suite operations for Capital One’s interview team across multiple locations. Overseeing scheduling, candidate experience, and logistical needs for in-person interviews.

Posted 6/3/2026full-timeRichmond • Virginia • 🇺🇸 United StatesSenior💰 $66,700 - $83,700 per yearWebsite

About the role

Key responsibilities & impact

Lead a team of interview facilitators across three geographic locations supporting in-person interviews
Prepare and maintain scheduling and facilitation operations for dedicated recruiting suites
Serve as primary point of contact for complex interview facilitation issues
Collaborate closely with recruiters to ensure flawless execution of hiring process
Negotiate schedules across multiple time zones and stakeholder calendars for efficient interviews
Oversee all travel details and coordinate communications between candidates and preferred vendor
Manage shared mailbox dedicated to candidate travel for timely responses
Act as a brand ambassador to sell company culture and value proposition

Requirements

What you’ll need

High School Diploma, GED, or equivalent certification
At least 1 year of experience with interview scheduling and facilitation operations
At least 1 year of experience in Project Management or at least 1 year of experience in Process Management

Benefits

Comp & perks

performance based incentive compensation
cash bonuses
long term incentives (LTI)
comprehensive, competitive, and inclusive set of health and financial benefits

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

interview schedulinginterview facilitationproject managementprocess management

Soft Skills

leadershipcommunicationcollaborationnegotiationorganizational skillsproblem-solvingtime managementcustomer service

Certifications

High School DiplomaGED