Manager, Product Management – Servicing Back Office

Capital One

Manager, Product Management focusing on modernizing back office servicing processes at Capital One. Achieving goals through technology and collaboration with partners.

Posted 6/2/2026full-timeMcLean • New York, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $149,800 - $205,100 per yearWebsite

About the role

Key responsibilities & impact

Focus on a range of non-destination servicing processes primarily within the Specialty Operations umbrella
Set the course for modernizing and automating these processes
Migrate them to destination platforms and redesign them around automation capabilities to reduce manual work and operational risk
Explore and apply AI tools to achieve these goals
Work with partners to align on and make bold visions a reality.

Requirements

What you’ll need

At least 3 years of experience working in Product Management
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or a Master's Degree in a quantitative field or an MBA with a quantitative concentration
Experience translating business strategy and analysis into consumer facing digital products
Currently not sponsoring a new applicant for employment authorization for this position.

Benefits

Comp & perks

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Product ManagementAI toolsAutomationData AnalysisDigital ProductsQuantitative AnalysisOperations ResearchStatisticsEconomicsSoftware Engineering

Soft Skills

CollaborationVision SettingStrategic ThinkingProblem SolvingCommunication