Dealer Success Manager – Greater Bay Area, Central Valley

Capital One

Dealer Success Manager providing consultative expertise to auto dealers while driving Navigator Platform success. Collaborating with sales teams to enhance customer adoption and retention.

Posted 5/30/2026full-timeLos Angeles • California • 🇺🇸 United StatesJunior💰 $109,900 - $125,400 per yearWebsite

About the role

Key responsibilities & impact

Collaborate and partner with the Area Sales Manager and POD team members to develop and execute cohesive market strategies
Drive superior success by contributing to and supporting the POD’s sales efforts for Navigator Platform
Own the customer adoption and retention lifecycle
Provide subject matter expertise on processes and Navigator Platform
Frequent, in-market visits to dealerships to foster relationships and execute the customer enablement cycle
Travel up to 50% in the territory

Requirements

What you’ll need

High School diploma, GED or equivalent certification
At least 1 year of experience in Process Management
At least 1 year of experience in Relationship management
Bachelor's Degree (Preferred)
2+ years of experience in Process Management (Preferred)
2+ years of experience in Relationship management (Preferred)

Benefits

Comp & perks

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Process ManagementRelationship Management

Soft Skills

CollaborationCustomer EnablementCommunicationRelationship Building

Certifications

High School diplomaGEDBachelor's Degree