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Senior Product Manager – Conversational AI, Servicing Quality Assurance
Capital OneSenior Product Manager leading onboarding and assessment strategy for conversational AI solutions at Capital One. Driving innovation and sustainable customer experiences through technology.
Posted 5/27/2026full-timeMcLean • New York, Virginia • 🇺🇸 United StatesSenior💰 $182,500 - $249,900 per yearWebsite
About the role
Key responsibilities & impact- Own the end-to-end platform integration and roadmap execution required to successfully onboard conversational AI solutions onto our enterprise quality assurance platform
- Support the development of advanced "AI QA on AI" capabilities
- Design the systems that allow our automated QA platform to keep pace with rapid coverage expansion
Requirements
What you’ll need- At least 5 years of experience working in Product Management
- Currently has, or is in the process of obtaining a Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or a Master's Degree in a quantitative field or an MBA with a quantitative concentration
- Experience translating business strategy and analysis into consumer facing digital products
Benefits
Comp & perks- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementAI QAplatform integrationroadmap executiondata analysisquantitative analysissystem designautomated QAconsumer facing digital productscoverage expansion
Soft Skills
communicationstrategic thinkingproblem solvingcollaborationleadershiporganizational skillsanalytical skillsadaptabilityproject managementstakeholder management
Certifications
Bachelor's DegreeMaster's DegreeMBA