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Senior Product Manager – Conversational AI, Servicing Quality Assurance
Capital OneSenior Product Manager leading onboarding and assessment strategy for conversational AI solutions at Capital One. Driving innovation and sustainable customer experiences through technology.
Posted 5/27/2026full-timeMcLean • New York, Virginia • 🇺🇸 United StatesSenior💰 $182,500 - $249,900 per yearWebsite
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
product managementAI QAplatform integrationroadmap executiondata analysisquantitative analysissystem designautomated QAconsumer facing digital productscoverage expansion
Soft Skills
communicationstrategic thinkingproblem solvingcollaborationleadershiporganizational skillsanalytical skillsadaptabilityproject managementstakeholder management
Certifications & Qualifications
Bachelor's DegreeMaster's DegreeMBA
Industry Keywords
conversational AIquality assurancedigital productsbusiness strategyanalyticsstatisticsoperations researchcomputer sciencesoftware engineeringinformation systems
About the role
Key responsibilities & impact- Own the end-to-end platform integration and roadmap execution required to successfully onboard conversational AI solutions onto our enterprise quality assurance platform
- Support the development of advanced "AI QA on AI" capabilities
- Design the systems that allow our automated QA platform to keep pace with rapid coverage expansion
Requirements
What you’ll need- At least 5 years of experience working in Product Management
- Currently has, or is in the process of obtaining a Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or a Master's Degree in a quantitative field or an MBA with a quantitative concentration
- Experience translating business strategy and analysis into consumer facing digital products
Benefits
Comp & perks- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being