Manager, Platform Engineer – Enterprise Product & Experience

Capital One

Platform Engineer at Capital One focusing on complex integrations and improving partner experience. Leading technical consultations while working in a dynamic and fast-paced team environment.

Posted 5/27/2026full-timeRichmond • New York, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $149,800 - $205,100 per yearWebsite

About the role

Key responsibilities & impact

Act as the primary technical interface to lead consultation and support on complex integrations leveraging Capital One APIs, File Transfers, Gateways, and integration services
Actively support the full integration lifecycle to improve the partner experience based on user feedback
Reduce integration friction and cycle times while safeguarding high-risk data flows in production environments
Lead strategic projects advancing strategic mandates to expand services internationally and to new assets
Evolve and enhance our team operations

Requirements

What you’ll need

Bachelor’s Degree in Information Systems, Computer Science, Engineering, or military experience
At least 4 years of work experience in client-facing professional services
At least 4 years of experience in system integration technologies, standards & tools (e.g. RESTful APIs, Authentication methods, JSON, Postman, File Transfer protocols and Filezilla)
Must be able to handle ambiguity, dive deep and conduct detailed analysis to identify root causes and partner with internal and external teams to find resolution
Perform with minimal direction and be comfortable working independently in a fast-paced environment
Bridge the gap between technical teams by converting intricate partner error logs into clear solutions for internal teams, while simplifying internal Capital One standards into clear, manageable tasks for our external users
Maintain excellent presentation skills, written and verbal communications
Participate in on-call duties, based on a rotational schedule, to manage incident related support by coordinating with internal partners to unblock issues.

Benefits

Comp & perks

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

system integration technologiesRESTful APIsAuthentication methodsJSONPostmanFile Transfer protocolsFilezilla

Soft Skills

client-facingproblem-solvinganalytical skillsindependencepresentation skillswritten communicationverbal communication

Certifications

Bachelor’s Degree in Information SystemsBachelor’s Degree in Computer ScienceBachelor’s Degree in Engineering