Senior Associate, E2E Project Manager – EMOCS, Enterprise Marketing Operations Client Success

Capital One

Project Manager overseeing end-to-end delivery of mid-level marketing campaigns at Capital One. Responsible for cross-functional alignment and project health monitoring with compliance adherence.

Posted 5/22/2026full-timeRichmond • Illinois, Virginia • 🇺🇸 United StatesSenior💰 $87,700 - $100,100 per yearWebsite

About the role

Key responsibilities & impact

Serve as a Project Manager within EMOCS, accountable for end-to-end delivery of mid-level complexity campaigns or projects
Coordinate all project management lifecycle activities to ensure execution excellence across owned marketing channels
Independently drive mid-level initiatives and support planning rigor, data integrity, and process evolution across the broader PjM ecosystem
Support the EMOCS Execution Manager with portfolio planning to forecast demand and manage capacity
Assist with prioritization and complexity estimation to validate capacity assumptions and prevent resource over-extension
Independently manage mid-level complexity, cross-functional marketing initiatives from intake through launch
Lead alignment across marketing, tech, creative, legal, and compliance, while owning kickoff, production validation, go/no-go, audit, and launch readiness
Maintain rigorous system discipline by ensuring milestone accuracy, kickoff/release date integrity, and task-level data compliance within Adobe Workfront to support real-time reporting and audit readiness
Monitor and report on project health against defined SLAs and KPIs
Identify performance trends and systemic friction points, leveraging data to inform decision-making and track progress against team OKRs
Identify and surface opportunities for workflow automation and optimization to increase speed and reduce risk
Support the development, refinement, and adoption of End-to-End (E2E) Standard Operating Procedures
Ensure adherence to regulatory requirements, compliance standards, and internal policies across all deliverables

Requirements

What you’ll need

Bachelor’s Degree or Military experience
At least 2 years experience in marketing project management
At least 2 years of experience in process management
At least 1 year of experience working with project management methodologies or tools
2+ years of experience in marketing operations for financial services or highly regulated industry (Preferred Qualifications)
2+ years of experience utilizing project management systems (such as Adobe Workfront) (Preferred Qualifications)
2+ years of Risk Management experience (Preferred Qualifications)

Benefits

Comp & perks

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementprocess managementworkflow automationdata integritycapacity managementperformance monitoringrisk managementcompliance standardsmarketing operationscampaign management

Soft Skills

leadershipcommunicationorganizational skillscollaborationproblem-solvingdecision-makingprioritizationanalytical skillsattention to detailadaptability

Certifications

Bachelor's DegreeProject Management CertificationRisk Management Certification