Principal Project Manager

Capital One

Principal Associate, Project Manager at Capital One, overseeing high priority projects to enhance customer protection and fraud risk management. Leading complex initiatives with cross-organizational teams.

Posted 5/22/2026full-timeRichmond • Virginia • 🇺🇸 United StatesLead💰 $109,900 - $137,900 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Drive strategy and execute on high priority projects for the company.
Oversee complex, dynamic projects that reduce fraud risk or improve customer and/or Associate experience.
Lead large, complex projects, organizing the work in a well-managed way that ensures the team supports delivery of key objectives and results.
Demonstrate a proven track record of excellent project management focus, bringing the ability to quickly put structure in place and delivery outcomes.
Design, develop, and manage project documentation in a complex dynamic environment, incorporating changes and resolving barriers to successful delivery.
Exhibit outstanding influencing and communication skills across a broad audience including Technology, Operations, and Enterprise teams to ensure project plans deliver on intent.
Partner with and influence project customers and stakeholders throughout the lifecycle of projects to deliver strategic and tactical outcomes.
Accelerate delivery of planning and solution development through displaying tech, business, and operations understanding.
Build relationships and collaborate with key stakeholders to ensure delivery of commitments and improvements.

Requirements

What you’ll need

High school diploma, GED or equivalent certification
At least 3 years of Project Management experience
Bachelor’s Degree or Military experience (Preferred)
At least 4 years of Project Management experience (Preferred)
At least 2 years of Operations or Process Management experience (Preferred)
At least 1 year of experience leveraging AI prompting to drive process efficiency (Preferred)
PMP, Lean, Agile, or Six Sigma certification (Preferred)
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Benefits

Comp & perks

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Project ManagementOperations ManagementProcess ManagementAI PromptingLeanAgileSix Sigma

Soft Skills

CommunicationInfluencingCollaborationRelationship BuildingOrganizational Skills

Certifications

PMP