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Capital One

Product Manager – Customer Management

Capital One

Product Manager leading customer hardships and resiliency strategies for Capital One. Collaborating cross-functionally while demonstrating proficiency in key product management areas.

Posted 5/20/2026full-timeNew York City • New York, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $164,800 - $188,100 per yearWebsite

About the role

Key responsibilities & impact
  • Lead customer hardships and customer resiliency strategies
  • Demonstrate proficiency in Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, and Transformational Leadership areas
  • Collaborate cross-functionally with various stakeholders

Requirements

What you’ll need
  • At least 3 years of experience working in Product Management
  • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
  • Experience translating business strategy and analysis into consumer facing digital products

Benefits

Comp & perks
  • Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Product ManagementStatisticsEconomicsOperations ResearchAnalyticsMathematicsComputer ScienceComputer EngineeringSoftware EngineeringInformation Systems
Soft Skills
Human CenteredBusiness FocusedTechnology DrivenIntegrated Problem SolvingTransformational LeadershipCollaborationStakeholder Engagement
Certifications
Bachelor's DegreeMaster's DegreeMBA