Senior Risk Associate, Investigations Quality

Capital One

Senior Risk Associate on AML Investigations Quality Strategy and Sample team at Capital One. Drive continuous improvement by performing root cause analysis and developing data-driven recommendations.

Posted 5/14/2026full-timeRichmond • Virginia • 🇺🇸 United StatesSenior💰 $87,700 - $110,100 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Conduct robust root cause analysis using analytics and data to develop strategic recommendations for improving or enhancing Investigations quality and processes.
Collaborate cross-functionally with teammates and stakeholders on initiatives focused on Investigations quality.
Apply a customer-centric approach to identify and implement process improvements within Financial Crimes Investigations.
Partner with Analysts and Developers to design or optimize quality reports and system workflows.
Ensure proactive and effective communication to meet the strategic objectives of the quality program.
Support internal reviews and audits by assisting with data collection and preparation.

Requirements

What you’ll need

High School Diploma, GED or equivalent certification
At least 3 years of process or project management experience
At least 3 years of Anti-Money Laundering (AML) experience
Bachelor’s Degree (Preferred)
5+ years of process or project management experience (Preferred)
5+ years of Anit-Money Laundering (AML) experience (Preferred)
Certified Regulatory Compliance Manager (CRCM), Association of Certified Anti-Money Laundering Specialists (ACAMS), Association of Certified Fraud Examiners (ACFE), Six Sigma Lean, Green Belt, Black Belt, Agile or Agile Coach, Project Management Professional (PMP), Business Process Management certification (BPM) (Preferred)
4+ years of experience in compliance or risk management (Preferred)
Proficient in Microsoft Office or Google Suite or Gemini (Preferred)

Benefits

Comp & perks

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

root cause analysisprocess improvementproject managementdata collectiondata analysisquality reportingsystem workflowscompliance managementrisk managementcustomer-centric approach

Soft Skills

collaborationcommunicationstrategic thinkingproblem-solvingcross-functional teamwork

Certifications

Certified Regulatory Compliance Manager (CRCM)Association of Certified Anti-Money Laundering Specialists (ACAMS)Association of Certified Fraud Examiners (ACFE)Six Sigma LeanGreen BeltBlack BeltAgileAgile CoachProject Management Professional (PMP)Business Process Management certification (BPM)