Manager, Card Executive Communications

Capital One

Communications Manager driving comprehensive communications strategy for senior executive in Card. Supporting unique team culture while connecting leaders with business strategy.

Posted 5/14/2026full-timeMcLean • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $134,400 - $153,300 per yearWebsite

About the role

Key responsibilities & impact

Develop and implement a communications strategy that builds your leader’s brand internally and brings their organization and Card narratives to life.
Be a creative storyteller who curates engaging experiences including leadership gatherings, all-employee meetings, digital/video storytelling and special events.
Serve as a strategic partner to other executive communicators and chiefs of staff to plan and prepare effective, thoughtful, and engaging internal communications that educate, inform, connect with, and inspire leaders and employees.
Lead change management communications in support of the business.
Draft leader talking points and review presentations.
Provide counsel on communicating business strategy, elevating leadership profiles, managing issues, and implementing corporate initiatives.
Evaluate performance for communications based on real-time metrics and other leading key performance indicators; recommend refinements to communications strategies, messaging, and new feedback mechanisms, as needed, based on ongoing assessments.
Partner with and influence internal partners as needed in the best interests of the business and its employees.

Requirements

What you’ll need

Bachelor's Degree or military experience
At least 5 years of experience in developing and implementing integrated communication strategies
Strong business acumen, customer-orientation and proven track record of collaborative work relationships.
Great judgment with the ability to work with a high level of autonomy.
Excellent writing and story-telling skills.
The ability to distill complex content into clear, concise, and engaging communications.
Experience managing issues, crisis communications, and organizational change communications.
Outstanding time management and organizational skills, with an ability to consistently execute multiple, and sometimes competing, activities and complex projects to high quality conclusion, on-time.
Highly motivated - an eagerness to learn and become an expert on the business to better inform your communications strategy and deliverables.

Benefits

Comp & perks

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support total well-being.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

integrated communication strategieschange management communicationscrisis communicationsstorytellingwritingperformance evaluationmetrics analysismessaging refinementcontent distillation

Soft Skills

business acumencustomer orientationcollaborative work relationshipsjudgmentautonomytime managementorganizational skillsmotivationcreativity

Certifications

Bachelor's Degreemilitary experience