Senior Credit Review Manager, Horizontal Transformation Lead

Capital One

Senior Manager for Credit Review leading AI and operational excellence projects at Capital One. Collaborating with cross-functional teams to enhance credit strategies and optimize processes.

Posted 5/14/2026full-timeCharlotte • Illinois, New York, North Carolina, Texas, Virginia • 🇺🇸 United StatesSenior💰 $182,500 - $249,900 per yearWebsite

Tech Stack

Tools & technologies

AWSPythonSQLTableau

About the role

Key responsibilities & impact

Oversee the strategic alignment and optimization of cross-functional processes to help ensure operational excellence, drives efficiency, and translates transformational strategy into scalable procedures.
Proactively identify opportunities and lead critical, cross-functional transformation projects, defining scope, stakeholders, and resources for timely delivery.
Serve as a key thought partner for process improvement and innovation, optimizing operating rhythms, enablement, and engagement.
Develop and execute an AI transformation strategy and implementation roadmap for the department.
Work closely with functional leaders within Credit Review to identify and lead areas where automation and/or AI have the highest leverage (use cases).
Partner with a cross-functional team of credit risk experts, data scientists, data analysts, and product managers to develop and deploy AI use cases.
Track and drive prioritization of AI use cases for the group.
Stay in sync with other groups in the firm regarding Gen AI transformation, sharing insights and providing thought leadership to the Credit Review teams.
Stay current on methods, technologies, and applications in the area of Gen AI and seek out opportunities to apply them.
Provide updates to the Credit Review leadership team regarding progress of Gen AI and automation enhancements.

Requirements

What you’ll need

Bachelor's Degree in Engineering, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, a related quantitative field, or military experience.
At least 5 years of experience performing consumer or account-level data analytics.
At least 5 years of experience in automation, software development, or product management.
At least 5 years of experience in credit risk analytics or modeling in a Fortune 500 financial institution.
At least 5 years of experience influencing senior-level executives.
Interdisciplinary work experience in the area of consumer lending risk analytics, commercial lending risk analytics, data analysis, and modeling is preferred.
Prior experience in a third-line assurance function in a large bank is preferred.
Proficiency in Python, SQL, Tableau, AWS, and Snowflake is preferred.
Prior experience of leading transformational changes in a large organization is preferred.

Benefits

Comp & perks

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analyticsautomationsoftware developmentproduct managementcredit risk analyticsmodelingtransformational strategyAI transformation strategyprocess improvementcross-functional transformation

Soft Skills

leadershipinfluencingcollaborationthought leadershipcommunicationstrategic alignmentinnovationengagementorganizational skillsproactive identification