Manager, Product Management, Credit Card Acquisitions – Agent Experience

Capital One

Product Manager in Credit Card Acquisitions at Capital One, focusing on onboarding for honest applicants and fraud prevention. Collaborating with cross-functional teams to enhance customer experience.

Posted 5/14/2026full-timeMcLean • Illinois, New York, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $149,800 - $205,100 per yearWebsite

About the role

Key responsibilities & impact

Own the internal engine that powers high-friction customer touchpoints involving document requests and security verifications.
Craft a seamless onboarding experience for honest applicants while building a brick wall for fraudsters.
Design workflows and document-processing tools within the servicing platform to transform complex, manual tasks into streamlined processes.
Collaborate with Agents, Fraud, Risk, and Legal teams to deliver intuitive tools for agents.

Requirements

What you’ll need

At least 3 years of experience working in Product Management
A Bachelor's Degree in a quantitative field or a Master's Degree in a quantitative field or an MBA with a quantitative concentration
Experience translating business strategy and analysis into consumer facing digital products
Will not sponsor a new applicant for employment authorization for this position.

Benefits

Comp & perks

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementworkflow designdocument processingdata analysisdigital product development

Soft Skills

collaborationcommunicationproblem-solving

Certifications

Bachelor's DegreeMaster's DegreeMBA