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Capital One

Design Research Lead – Manager Level

Capital One

Design Research Lead responsible for creating research strategies and ensuring actionable insights for Capital One. Collaborating with product teams to bridge knowledge gaps across the organization.

Posted 5/13/2026full-timeNew York City • New York, Virginia • 🇺🇸 United StatesSenior💰 $149,800 - $205,100 per yearWebsite

About the role

Key responsibilities & impact
  • Translating key business drivers into comprehensive research strategies
  • Ensuring insights are leveraged for maximum impact
  • Consulting with Product leadership to create and maintain robust research agendas
  • Leading execution, analysis, and delivery of actionable, pragmatic recommendations
  • Finding opportunities to scale the impact of research beyond single product teams

Requirements

What you’ll need
  • At least 3 years of professional experience conducting user experience research in a corporate environment
  • At least 5 years of experience conducting quantitative research, qualitative research, or a combination of both
  • At least 4 years of experience conducting data analysis (such as: survey data, behavioral analytics, etc.)
  • At least 7 years managing user experience research in a corporate environment (preferred)
  • At least 4 years experience working and influencing senior level executives (preferred)

Benefits

Comp & perks
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
user experience researchquantitative researchqualitative researchdata analysissurvey databehavioral analytics
Soft Skills
consultingleadershipcommunicationinfluencing