Manager, Product Management – Card Customer Resiliency, Delinquency Offers

Capital One

Manager role focused on driving product strategies for customer resilience at Capital One. Leading initiatives to support customers managing financial challenges via innovative technology and solutions.

Posted 5/9/2026full-timeMcLean • Illinois, New York, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $149,800 - $205,100 per yearWebsite

About the role

Key responsibilities & impact

Manage product offering strategies to support customer resiliency
Work with cross-functional teams to develop customer-centric solutions
Innovate to meet the needs of vulnerable customers during times of financial stress
Evaluate and refine current programs for maximum impact

Requirements

What you’ll need

At least 3 years of experience working in Product Management
Currently has, or is in the process of obtaining a Bachelor's Degree or Master's Degree in a quantitative field or an MBA with a quantitative concentration
Experience translating business strategy and analysis into consumer facing digital products

Benefits

Comp & perks

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Product ManagementBusiness StrategyDigital ProductsQuantitative Analysis

Soft Skills

Cross-functional CollaborationCustomer-centric SolutionsInnovationProgram Evaluation

Certifications

Bachelor's DegreeMaster's DegreeMBA