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Capital One

Principal Associate, Internal Communications Lead, Talent Marketing

Capital One

Principal Associate driving internal talent communications strategy at Capital One. Empowering recruiters with effective messaging and communication strategies.

Posted 5/7/2026full-timeMcLean • Virginia • 🇺🇸 United StatesSenior💰 $120,800 - $137,900 per yearWebsite

About the role

Key responsibilities & impact
  • Drive Recruiter Adoption & Engagement
  • Develop proactive communication strategies, moving recruiters from 'passively aware' to 'actively using' our brand assets and recruiter enablement platforms.
  • Build scalable templates, frameworks and guidance to ensure brand consistency across communications.
  • Ensure recruiters understand, embrace and utilize our full suite of marketing tools and that internal communication is clear and concise; providing a direct path to the resources recruiters need most.
  • Identify and manage preferred communications channels (newsletters, Slack, All-Hands) to effectively reach recruiters where they are.
  • Take complex brand strategies and distill them into talking points for external talent-facing teams.
  • Refine recruiter messaging for customized audiences, targeting different candidate profiles.
  • Keep our content library fresh while cycling in new materials and retiring old ones.
  • Explore how AI and digital mediums (audio, video, interactive guides, etc) can make information more digestible and engaging for our Talent Acquisition teams.
  • Develop high-impact, executive-ready materials to drive internal socialization and foster leadership alignment across broader enterprise goals.
  • Serve as a strategic advisor to recruiting leaders.
  • Collaborate with partners to uncover the best examples of our culture in action.
  • Measure & Optimize - conduct regular 'Empathy Interviews' to solicit recruiter feedback to continuously improve how we enhance materials, deliver resources and communicate updates.

Requirements

What you’ll need
  • Bachelor's degree or military experience
  • At least 4 years experience in content creation, copywriting, communications, journalism or mass communications
  • A bachelor's degree in English, Journalism, Communications, Marketing or related field
  • At least 5 years experience in long-form and short-form copywriting
  • Strong problem solving and influencing skills
  • Strong communication and collaboration skills
  • Work experience achieving results with complex projects.
  • 3+ years of experience in highly regulated industry. Example: (e.g., Financial Services, Energy, Healthcare, or Government)
  • 2+ years of experience in talent brand, recruitment marketing, or talent acquisition.

Benefits

Comp & perks
  • Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
content creationcopywritingcommunicationsjournalismmarketinglong-form copywritingshort-form copywritingcommunication strategiesbrand consistencydigital mediums
Soft Skills
problem solvinginfluencingcommunicationcollaborationstrategic advisingproject managementfeedback solicitationadaptabilitycreativityleadership alignment
Certifications
Bachelor's degreemilitary experience