Manager, Project Management – US Card Servicing AI Strategy

Capital One

Manager leading project management for AI strategy initiatives at Capital One. Focused on delivering high-priority projects with direct impact on customer servicing.

Posted 5/5/2026full-timeMcLean • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $151,900 - $173,400 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Leading moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports.
Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements
Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time.
Leveraging problem solving and influencing skills to ensure project plans deliver on intent
Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
Building relationships and collaborating with key stakeholders to ensure delivery of commitments
Exhibit outstanding influencing skills to effectively drive project / program efforts
Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.
Display a passion for coaching and developing a team of associates through their leadership style
Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

Requirements

What you’ll need

Bachelor’s Degree or Military experience
At least 4 Years of Project Management experience
Masters Degree or MBA (Preferred)
5+ years of Project Management experience (Preferred)
PMP, Lean, Agile or Six Sigma certification (Preferred)
Strong communication, problem solving and collaboration skills (Preferred)

Benefits

Comp & perks

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementstrategic directionproject planningrisk mitigationproblem solvinginfluencing skillscollaborationcoachingdynamic environment

Soft Skills

communicationrelationship buildingleadershipteam developmentstakeholder management

Certifications

PMPLeanAgileSix Sigma