Process Manager – Global Payment Network

Capital One

Manager of Process Management leading a team to execute processes improving business efficiency at Capital One. Collaborating with stakeholders and monitoring data trends to ensure process integrity.

Posted 5/3/2026full-timeChicago • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $122,100 - $139,400 per yearWebsite

About the role

Key responsibilities & impact

Lead a team of process managers in delivering flawlessly executed processes that improve business efficiency and drive results
Create and modify processes while collaborating with stakeholders to influence results
Monitor data trends to measure effectiveness and install necessary benchmarks to ensure data integrity
Educate and gain buy-in from key stakeholders concerning the utilization of process

Requirements

What you’ll need

Bachelor’s Degree or Military experience
At least 2 years of experience in Process management
Master’s Degree in Business Management, Process Management, Project Management, Risk Management, Communications, Computer Science or Information Systems (preferred)
Lean certification or Six Sigma certification (preferred)
5+ years of experience in Process management (preferred)
5+ years of experience in Project management (preferred)

Benefits

Comp & perks

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

process managementproject managementdata analysisbenchmarkingdata integrity

Soft Skills

leadershipcollaborationinfluencingstakeholder engagementcommunication

Certifications

Lean certificationSix Sigma certification