Manager, Platform Governance

Capital One

Manager overseeing technology governance and leading cross-functional projects in Risk Management at Capital One. Fostering collaboration to enhance enterprise control frameworks and operational transparency.

Posted 4/30/2026full-timeRichmond • Illinois, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $138,100 - $173,400 per yearWebsite

About the role

Key responsibilities & impact

Facilitate the strategic evolution of the technology governance model, partnering across Tech and Risk teams to drive the maturity of enterprise control frameworks.
Lead cross-functional efforts to simplify complex technical environments, ensuring operational transparency through proactive program management, impediment resolution, and executive-ready reporting.
Act as a subject matter expert (SME) to train business partners on how to effectively leverage technology capabilities, reducing friction during the adoption of centralized tech solutions.
Oversee governance standards, including vision/strategy, shared responsibility models, and metric reporting, ensuring adherence to enterprise obligations.
Build and maintain relationships with key stakeholders, managing cross-program friction, identifying when technology capabilities are failing to meet user needs, and negotiating solutions before they reach a crisis point.
Leverage enterprise GRC tools and reporting dashboards to manage team initiatives and monitor platform health.
Engage in divisional activities as warranted to drive career growth and development.

Requirements

What you’ll need

High School Diploma, GED or equivalent certification
At least 4 years of Enterprise Risk Management (ERM), Technology Risk Strategy, or Complex Program Governance experience
At least 3 years of Project Management experience, with a focus on cross-functional delivery
At least 3 years of Process Management experience
At least 3 years of experience supporting, partnering, and interacting with internal business clients
Bachelor's Degree or military experience (preferred)
5+ years of experience leading complex, cross-functional projects/programs in a Risk or Technology environment (preferred)
4+ years of Process Management, capability mapping, or system/control design experience (preferred)
5+ years of Enterprise Risk Management (ERM), Technology Risk Strategy, or Complex Program Governance experience (preferred)
3+ years of experience in data analysis, reporting, and translating technical insights into business intelligence (preferred)
Professional certifications such as CRISC, CGEIT, or CBAP/CCBA (preferred)

Benefits

Comp & perks

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Enterprise Risk ManagementTechnology Risk StrategyComplex Program GovernanceProject ManagementProcess ManagementData AnalysisReportingCapability MappingSystem DesignControl Design

Soft Skills

Program ManagementImpediment ResolutionStakeholder ManagementNegotiationTrainingCross-Functional CollaborationOperational TransparencyRelationship BuildingCommunicationProblem Solving

Certifications

CRISCCGEITCBAPCCBA