Principal Associate Content Designer

Capital One

Content Designer at Capital One co-creating innovative solutions for customers through engaging digital experiences. Championing design processes and collaborating with partners to drive business value.

Posted 4/29/2026full-timeNew York City • New York, Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $131,300 - $163,500 per yearWebsite

About the role

Key responsibilities & impact

Combine craft expertise with an understanding of customers and the business to co-create innovative solutions
Leverage strong writing and user experience design skills to craft compelling, accurate and accessible digital content experiences
Champion the customer through the design process, integrating data and research insights
Facilitate design activities, negotiating customer needs and business goals
Actively build understanding of tech and data capabilities to identify new opportunities
Foster relationships with partners and collaborate to influence outcomes
Present work across various audiences using a human-centered approach

Requirements

What you’ll need

At least 3 years of experience in content design, content strategy, or UX writing
At least 3 years of experience working with and contributing to an established design system
Proficiency in design and prototyping tools such as Figma
Experience working in heavily regulated, data heavy problem spaces
At least 4 years of experience in content design, content strategy, or UX writing (preferred)
At least 4 years of experience collaborating with product, tech and business partners (preferred)

Benefits

Comp & perks

performance based incentive compensation
cash bonuses
long term incentives (LTI)
comprehensive health benefits
financial benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

content designcontent strategyUX writingdesign systemprototypingdata analysis

Soft Skills

writinguser experience designnegotiationcollaborationcustomer advocacy