Principal Account Executive

Capital One

Lead Account Executive managing operational support for partners in financial services. Focused on project management, partner onboarding, and resolving customer issues while overseeing financial operations.

Posted 4/24/2026full-timeRiverwoods • Illinois, Texas, Virginia • 🇺🇸 United StatesLead💰 $138,100 - $173,400 per yearWebsite

About the role

Key responsibilities & impact

Provide essential operational support for business partners
Project managing partner and product onboarding
Training partners on proprietary tools and systems
Lead operational projects focused on implementing new products, releases, and solutions
Resolve escalated customer issues
Manage operational relationships with complex and large partners
Actively manage risk and escalate customer-impacting issues to management

Requirements

What you’ll need

High School Diploma, GED or equivalent certification
At least 6 years of payments industry experience within financial services
Bachelor’s Degree in Business, Finance, Information Technology, Engineering (Preferred)
8+ years of payments industry experience within financial services (Preferred)
Experience influencing key stakeholders, executive level clients or internal business partners (Preferred)

Benefits

Comp & perks

comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

project managementtrainingrelationship managementissue resolutionrisk managementstakeholder influence

Certifications

High School DiplomaGEDBachelor’s Degree