Manager, Learning Experience Design

Capital One

Manager of Learning Experience Design overseeing innovative training solutions for Capital One staff. Responsible for developing content that enhances learning in a high-tech environment.

Posted 4/24/2026full-timeMcLean • Texas, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $122,100 - $153,300 per yearWebsite

About the role

Key responsibilities & impact

Set the Standard: Work alongside designers using new methods like quick prototyping and AI-assisted drafting.
Practical AI Use: Use AI tools to build outlines, scripts, and practice scenarios.
Hands-on Creation: Responsible for creative work from start to finish including writing scripts and creating digital games.
Fix the Classroom: Design sessions for people to practice skills and get feedback.
Build for the Flow of Work: Create short lessons that integrate into communication platforms like Slack.
Prove It Works: Use data to see if programs help meet company goals.
Design for Everyone: Ensure all tools built are user-friendly and meet accessibility standards.
Be the Expert: Collaborate with learning consultants to develop effective training solutions.

Requirements

What you’ll need

High School Diploma, GED or equivalent certification
At least 5 years of experience in learning design and development
At least 4 years of experience with Articulate Storyline or Adobe
6+ years of experience in learning design and development (preferred)
4+ years of experience in Training Design and Development for digital modalities (preferred)
4+ years of experience with multimedia photo and video editing software (preferred)
Experience building custom GPTs or specific prompt libraries (preferred)
Experience using Experience API or similar data tools (preferred)
Experience working in an environment treating a learning program like a product (preferred)
Familiarity with designing for Virtual Reality (VR) and Augmented Reality (AR) (preferred)
Proven experience building content that meets WCAG or UDL standards (preferred)
Portfolio of work showing examples of digital learning and at least one instance using AI to solve a design problem (preferred).

Benefits

Comp & perks

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

learning designdevelopmentArticulate StorylineAdobemultimedia editingAI toolsExperience APIVirtual RealityAugmented RealityWCAG

Soft Skills

collaborationcreativityuser-friendly designfeedback integrationdata analysis

Certifications

High School DiplomaGED