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Capital One

Principal Associate, Instructional Designer – Readiness & Associate Experience

Capital One

Principal Associate designing engaging learning materials for Retail Banking Teams. Partnering with SMEs and business partners to develop blended learning solutions focusing on performance and business objectives.

Posted 4/14/2026full-timeMcLean • Texas, Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $98,900 - $124,300 per yearWebsite

About the role

Key responsibilities & impact
  • Design and develop learning materials to support Retail Banking Teams
  • Partner closely with key business partners to translate business intent into engaging learning materials
  • Analyze learning needs and develop blended learning solutions
  • Script videos, storyboard e-Learning courses, structure simulations, create digital games
  • Collaborate with SMEs, Project Managers and other Learning Experience Designers
  • Create evidence-based assessments and evaluation methods
  • Follow-through to completion with minimal need for direct supervision

Requirements

What you’ll need
  • High School Diploma, GED or equivalent certification
  • At least 4 years of experience in Instructional Design
  • At least 4 years of experience with learning content development tools (Articulate 360, Adobe Captivate, Adobe Design Suite, Camtasia)
  • 5+ years of Training Design and Development for digital modalities (Preferred)
  • 1+ years of experience in UI/UX and graphic design (Preferred)
  • 2+ years of experience with mobile content creation, curation and delivery (Preferred)
  • 2+ years of experience with Adobe Creative Suite (InDesign, Photoshop, and video editing software) (Preferred)
  • Proficiency with Google Suite (Preferred)

Benefits

Comp & perks
  • Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Instructional DesignLearning Content DevelopmentUI/UX DesignGraphic DesignMobile Content CreationDigital Learning SolutionsAssessment DevelopmentVideo ScriptingStoryboardingSimulation Structuring
Soft Skills
CollaborationCommunicationAnalytical SkillsCreativityProject ManagementIndependenceAttention to DetailProblem SolvingAdaptabilityEngagement
Certifications
High School DiplomaGEDInstructional Design Certification