Manager, Risk – Retail Bank Premium Products & Experiences
Capital One
full-time
Posted on:
Location Type: Hybrid
Location: McLean • Virginia • United States
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Salary
💰 $138,100 - $173,400 per year
About the role
- Develop a deep understanding of business strategies, products, services, and risk profile
- Advise and consult with business teams to develop well-designed products, features, experiences, and supporting technologies in alignment with risk management policies and practices
- Support business partners to drive risk/return trade-off decisions and recommend necessary control and/or monitoring activities
- Serve as a liaison, interfacing with business partners, Tech, and other assurance functions, such as legal and compliance, to drive meaningful reductions in risk
- Analyze and synthesize data and reporting to proactively identify risks and trends and provide valuable insights that support decision-making
- Ensure independent escalation of risk management gaps, issues, and concerns to senior business and risk leaders, including emerging risks and regulatory focus areas
- Identify, understand, and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments
- Assess controls, and glean insights from issues and events across business areas
- Drive containment and remediation of process breakdowns in collaboration with compliance, legal, and business process teams
- Identify opportunities to improve risk management practices and develop solutions to reduce administration, eliminate waste, and deliver an exceptional customer experience
- Audit and Exam Management - Provide support to PPX business during audits and regulatory exams; support delivery of key risk mitigation and remediation activities
- Present risk topics to business and functional stakeholders
Requirements
- At least 3 years of Financial Services Risk Management or Compliance experience or credit card product experience
- At least 3 years of Project Management experience
- 4+ years credit card product, servicing, or credit risk management experience (preferred)
- 5+ years of Project Management experience leading cross functional projects (preferred)
- 1+ years experience working in an Agile environment (preferred)
- Certified Risk Management Assurance (CRMA) or Certified Regulatory Compliance Manager (CRCM) (preferred)
- A baseline familiarity with AI and active adopter of these tools (preferred)
- Lean, Agile, Six Sigma or Business Process Management certification (preferred)
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
risk managementdata analysisregulatory complianceproject managementcredit risk managementprocess improvementEnterprise Risk AssessmentsAgile methodologyLeanSix Sigma
Soft Skills
consultingcommunicationcollaborationproblem-solvingdecision-makingpresentation skillsinterpersonal skillsorganizational skillsanalytical thinkingleadership
Certifications
Certified Risk Management Assurance (CRMA)Certified Regulatory Compliance Manager (CRCM)Lean certificationAgile certificationSix Sigma certificationBusiness Process Management certification