Capital One

Enterprise Payments Governance & Oversight Manager

Capital One

full-time

Posted on:

Location Type: Hybrid

Location: McLean • Virginia • United States

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Salary

💰 $138,100 - $173,400 per year

About the role

  • Develop a compelling narrative using operational and payments risk data to influence business partners and articulate the "so-what" of risks existing in their processes.
  • Deliver comprehensive monthly, quarterly, and annual payment type reporting that provide insights into operational performance, risk posture and progress on strategic initiatives.
  • Manage the end-to-end payments use case inventory, ensuring all payment processes are mapped to critical requirements and gathering evidence to demonstrate consistent adherence to policy.
  • Partner with Product, Tech, and Operations leaders as a Subject Matter Expert (SME) in payments risk, to challenge strategic initiatives and ensure operational risk is considered throughout the product lifecycle.
  • Partner with Business Analysts and Data teams to evolve monitoring processes by integrating advanced capabilities (such as AI or automated analytics) to drive sustainability, scale, and operational efficiency.
  • Translate payments-related issues, risk events, and metrics into actionable risk mitigation strategies.
  • Establish payments governance and monitoring routines for the Discover integration, ensuring seamless alignment across diverse internal stakeholders.

Requirements

  • High School Diploma, GED, or equivalent certification
  • At least 3 years of People Leadership experience
  • At least 3 years of experience in risk management, audit, or governance and oversight roles
  • At least 5 years experience in the banking or financial industry
  • At least 3 years of experience supporting, partnering and interacting with internal and external stakeholders
  • Bachelor’s Degree or Military experience (Preferred Qualification)
  • At least 5 years of People Leadership experience (Preferred Qualification)
  • At least 4 years of experience in risk management, audit, or governance and oversight roles (Preferred Qualification)
  • At least 3 years of project management experience leading cross functional projects or programs (Preferred Qualification)
  • At least 5 years of experience supporting, partnering and interacting with internal and external stakeholders (Preferred Qualification)
  • At least 3 years of experience working in payments (Preferred Qualification)
  • At least 3 years of process management experience (Preferred Qualification)
  • Accredited ACH Professional (AAP) certification or Accredited Payments Risk Professional (APRP) certification (Preferred Qualification)
Benefits
  • Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
risk managementauditgovernancepaymentsprocess managementproject managementdata analysisoperational efficiencypayments riskstrategic initiatives
Soft Skills
people leadershipstakeholder engagementcommunicationcollaborationinfluencingnarrative developmentproblem-solvingcritical thinkingadaptabilityteamwork
Certifications
High School DiplomaGEDAccredited ACH Professional (AAP)Accredited Payments Risk Professional (APRP)