Support retail partner leadership by helping to deliver card program strategies in stores
Build strong working relationships with store leaders and team members to understand daily operations, challenges and customer needs
Observe and share insights to refine card sales models and contribute to broader sales strategy and customer improvement
Partner with internal Marketing Team and retail partners to assist in the execution of in-store marketing and customer experience
Support to ensure adherence to legal and regulatory compliance requirements related to card issuance
Gather and report on card sales performance metrics to help identify opportunities for growth
Collect and share customer insights and learn about marketing trends to support retail partners in understanding customer needs and purchasing behaviors
Collaborate with retail partner leaders to address and support problem-solving around card performance
Deliver effective in-store education and communication to store associates in support of card program initiatives
Contribute to presentation development, including building decks and applying storytelling techniques to highlight insights, performance and opportunities

Requirements

High School Diploma, GED or equivalent certification
At least 1 year of experience in the financial industry
At least 2 years of experience in a client facing role in either B2B sales or retail leadership role
Bachelor's Degree or Military experience (preferred)
3 years of retail experience, either directly for a retailer or in a field-based role supporting retailers (preferred)
2 year of experience in the financial industry (preferred)
Proficiency in using Salesforce.com (preferred)
Proficiency in using G Suite (preferred)
At least 3 years of experience in a client facing role (preferred)

Benefits

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

card program strategiessales performance metricscustomer insightsmarketing trendspresentation developmentstorytelling techniques

relationship buildingproblem-solvingcommunicationcollaborationcustomer service

High School DiplomaGEDBachelor's Degree