
Senior Business Analyst – Retail Customer Protection, Fraud
Capital One
full-time
Posted on:
Location Type: Office
Location: McLean • Virginia • United States
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Salary
💰 $111,200 - $126,900 per year
Job Level
Tech Stack
About the role
- As a Senior Business Analyst, apply your strategic and analytical skills to major company challenges.
- Team with professionals to develop and test strategies that impact the bottom line.
- Work together with Data Scientists, Digital Product Owners, Engineers, and Operations leaders to face down fraudsters.
- Test and deliver capabilities needed to beat future fraud attacks.
- Identify business challenges and opportunities for improvement using analysis to make strategic or tactical recommendations.
- Perform modeling/analytics to assist new product and pricing strategies.
- Support direct-to-consumer marketing efforts and build targeted insights for new customer experiences.
- Support step-change improvements in credit performance through analysis and risk models.
- Develop hypotheses, test and analyze, solution development, lead implementation efforts and develop a monitoring plan.
- Work closely with colleagues across Capital One to drive improvement in quality, volume, service, and profitability.
Requirements
- Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
- At least 1 year of experience in analysis
- Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering (Preferred)
- 1+ years of experience in Statistical model building (Preferred)
- 1+ years of experience in market research (Preferred)
- 1+ years of experience in SQL querying (Preferred)
- 2+ years of experience in business analysis (Preferred)
- 1+ years of experience in consulting (Preferred)
Benefits
- Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business analysisstatistical model buildingmarket researchSQL queryingdata analysismodelingrisk modelinghypothesis developmentsolution developmentanalytics
Soft skills
strategic skillsanalytical skillsteam collaborationcommunicationproblem-solvingleadershiptactical recommendationscustomer experience insightsimplementation effortsmonitoring
Certifications
Bachelor’s DegreeMaster’s Degree