Capital One

Senior Project Manager – Rewards Operations

Capital One

full-time

Posted on:

Location Type: Office

Location: Richmond • Virginia • 🇺🇸 United States

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Salary

💰 $86,000 - $107,900 per year

Job Level

Senior

About the role

  • Monitor the execution of existing Rewards processes
  • Lead and own oversight of smaller process improvement work
  • Collect data and provide transparency to senior leadership
  • Identify and implement process improvements
  • Track and resolve process breakdowns
  • Understanding customers’ needs and driving process improvements
  • Develop and maintain formal process documentation
  • Act as a subject matter expert to partner with project customers

Requirements

  • High School Diploma, GED or equivalent
  • At least two years of experience in Process or Project Management
  • Bachelor's Degree or Military experience preferred
  • Experience in Lean, Agile, Six Sigma, Business Process Management, or Project Management certification preferred
  • 1+ years of Compliance or Risk Management experience preferred
  • 1+ years of Relationship Management experience preferred
  • 3+ years of Process or Project Management experience preferred
  • Proficient in GSuite
Benefits
  • Performance based incentive compensation
  • Comprehensive health benefits
  • Competitive salary package

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Process ManagementProject ManagementLeanAgileSix SigmaBusiness Process ManagementComplianceRisk ManagementRelationship Management
Soft skills
LeadershipCommunicationData AnalysisProblem SolvingCustomer Understanding
Certifications
Project Management Certification